An AI receptionist that answers the calls you can't
One receptionist that never sleeps.
It knows your shop, not the internet.
Every answer comes from your own data. The system resolves which business was dialled before the agent can read anything, so a call can only ever see one shop's catalog and one shop's contacts.
Always on
Nights, weekends, and the ten minutes you're out back.
Knows your shop
It answers from your own catalog and your own contacts — not from the internet.
No setup project
Brief it from one settings page, then point your line at it.
You control the record
Transcripts live in your account, and one setting keeps them out of your call log entirely.
- Callback recorded · name, number and context
- Transcript filed against the call
Connected
It reaches what the shop already runs on
Not a bolt-on with its own database. The receptionist reads the same catalog and the same contacts your team works in every day.
What it handles while you're busy.
Five things, and this is the whole list — each one is a tool the agent can actually call and see through. There's no sixth, which is the point: it can't improvise a promise you'd have to honour.
Knows who's calling
Recognises a number it has seen before and greets them by name. If it hasn't, it asks — it never guesses one.
Answers what you sell
Searches your catalog in your own words and reads back the listed price. If you don't offer it, it says so plainly rather than improvising something close.
Gives a turnaround
Estimates the working days from the turnaround rules you set, flags when rush is available, and offers to confirm rather than committing you.
Suggests the bundle
Ask it for a trade show or a shop opening and it finds the bundle that fits the goal — or says there isn't one.
Hands you the rest
Anything it shouldn't decide becomes a callback with a name, a number and the context, waiting in your admin. It promises no time on your behalf.
A message service takes a name. This takes the call.
An answering service
- Writes down a name and a number.
- Doesn't know what you sell or what it costs.
- Can't tell a regular from a first-time caller.
- You call back at closing time, if you remember.
- The lead cools while you're on the floor.
Shopsitive AI
- Answers from your live catalog, with your listed prices.
- Estimates turnaround from the rules you configured.
- Greets a returning caller by name.
- Files the callback, with context, in your admin.
The same assistance, off the call.
AI shows up elsewhere in Shopsitive where it earns its place — drafting, translating and summarising on top of real operational data. It assists operators; it doesn't run the business.
Drafts your content
Writes SEO blog posts and translates product content into Spanish, in your brand's voice.
Drafts the follow-up
Turns a CRM follow-up into an editable draft from the customer's real history. You read it and send it — nothing goes out on its own.
Summarizes the account
Pulls an account's activity and balance into a summary an operator can act on.
Questions about the AI.
Does it sound like a robot?
It sounds like a calm, well-briefed member of your team. You write the shop's facts and tone once on the settings page, and it answers from those — it won't improvise a price or a promise.
What happens if it doesn't know something?
It says so, takes the details, and records a callback with the context. That lands in your admin alongside the transcript, so picking it up takes seconds — and it won't commit you to a time while doing it.
Can it take payment?
No. It never handles card details and it doesn't raise a payment itself. Payment stays where it already is — your invoices and your portal.
Will it answer out of hours?
That's most of its value. Overnight and weekend calls get answered, questions get answered from your catalog, and the callback is waiting for you in the morning instead of a voicemail you have to decode.
Do I lose my number?
No. You keep advertising your own number and forward the line to the one we provision, so the number on your van and your website never changes. Switching the forwarding back is yours to do, whenever you want.
Is the call data private?
Every call is scoped to your business — the system resolves which business was dialled before the agent can read anything, and no other business can see it. Transcripts live in your account, and if you'd rather not keep them, one setting keeps them out of your call log.
Let it answer the next one.
Request access and we'll show you the platform that runs Printizmo.