Solutions / Services & field operations
Exploring · shaping it with early shops Field service software for quotes, jobs and payments The work happens at their place. The record shouldn't stay at yours.
Live today accounts, jobs, quotes, invoices, portal, AI receptionist On the roadmap dispatch, van stock, and on-site sign-off Same core accounts, payments, and portal shared with print app.shopsitive.com/dispatch
Today's dispatch
Tuesday · 4 engineers · 17 visits
1 unassigned Vertex Tooling · quarterly service · on site now 09:40
Harbour Club · signed, parts billed 08:15
Ashgrove · running 40 min late 11:00
Beckley Farm · no heat, unassigned new
Emergency call at Beckley — Dana is 8 minutes away assign
Who it's for Service businesses with memberships, scheduling, recurring work, or field operations.
Why this vertical is hard Four things a job board can't hold. Field work fails on the details: who's free, what's on the van, and whether anyone signed.
Availability is the product Skills, certifications, travel time, and a van that's already full decide who can take a job — not a free slot in a calendar.
On the roadmap: scheduling that knows who can actually go.
Stock lives on wheels Parts sit across a store and four vans. Fitting one on site should move it out of stock and onto the invoice.
On the roadmap: van stock counted per vehicle.
Proof at the door A photo and a signature at the end of the visit are what get you paid, and what settle the argument six months later.
On the roadmap: sign-off attached to the visit and the account.
The same job, forever Service contracts mean the next twelve visits already exist. They shouldn't be typed in twelve times.
On the roadmap: contracts that generate visits and invoices.
From the call to the signature — what this vertical would hold. The week, by engineer Knowing who is free, and where they'll be
On site Checklist, parts, photos, signature
Recurring contracts The next twelve visits, without typing them twelve times
Where the day goes Billable hours versus everything else
The week, by engineer 01 / 04 Knowing who is free, and where they'll be
The week, by engineer Tue · 82% utilised
DR Dana Reyes 5 visits · 92% MK Marcus Kohl 4 visits · 78% SA Sana Ahmed 5 visits · 88% TL Tom Lund 3 visits · 61% Checklist, parts, photos, signature
On site, on the phone visit 8841
Isolate and drain system 09:52 Replace circulation pump 10:31 Pressure test, 30 min 11:04 Photograph install & label now Parts used, priced on site From the van's stock — deducted automatically $384.00 Recurring contracts 03 / 04 The next twelve visits, without typing them twelve times
Contracts that repeat themselves $14.6k / mo
Vertex Tooling · quarterly service 3 sites · 12 visits a year In 6 days $1,180 Harbour Club · monthly pool plant 1 site · engineer preference set In 11 days $420 Ashgrove Collective · annual inspection Certificate required, renewal due Overdue 4 days $680 Beckley Farm · seasonal cover Priority response, Oct to Mar Starts 1 Oct $2,400 Thornfield Athletic · lighting maintenance Twice yearly, evenings only In 5 weeks $310 Where the day goes 04 / 04 Billable hours versus everything else
Where the day goes this week
Visits 74
Invoiced $18.9k
First-time fix 86%
Billable on site 113 hrs Travel 31 hrs Return visits, no charge 10 hrs Quoting & admin 14 hrs
Honest status
This one isn't finished. The core runs today — accounts, jobs, quotes, invoices, portal, AI receptionist. Dispatch, van stock, and on-site sign-off are on the roadmap. We build a vertical when a real operator pulls it, so this one is shaped by the shops that join the waitlist.
Accounts & jobs — live Many jobs under one customer record Quotes & invoices — live Quote to invoice, paid by link Dispatch & rota — on the roadmap Skills, travel, and van stock On-site sign-off — on the roadmap Photos, signature, certificates Tell us how your week is planned. Whiteboard, group chat, or a rota nobody trusts. If we can model your week, you're a good fit for this one.