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Early access

Shopsitive pricing and plans

Transparent and simple pricing.

Starter

Run the business

48 dollars per month

Per shop per month, billed annually. Indicative early-access pricing, confirmed in writing before any charge. $60 billed monthly.

Request early access

What's included

  • Office users 2
  • Crew and field users Unlimited, free
  • Extra office user $15/mo
  • Contacts 1,000
  • Orders and quotes Unlimited
  • Storefront template 1
  • Supplier connections 2
  • Email support

Pro

Scale the business

200 dollars per month

Per shop per month, billed annually. Indicative early-access pricing, confirmed in writing before any charge. $250 billed monthly.

Request early access

Everything in Growth, plus

  • Office users 10
  • Custom integrations
  • Advanced reporting
  • Call transcripts Saved when enabled (Add-on)
  • Done-with-you setup
  • Data migration
  • Priority support + call

Every early-access shop is on the full product. The tiers describe how we intend to package it once pricing is final — they are not switches on your account today.

Scale

$499+ per month, or priced with you

For groups running several sites, or one site big enough to feel like several.

Talk to us

Indicative early-access pricing, confirmed in writing before any charge. A starting point rather than a fixed rate — Scale is quoted against your setup.

  • Several locations or brands under one roof
  • Single sign-on and finer-grained permissions, both on the roadmap
  • Higher API limits and custom integrations
  • Migration from whatever you're on now
  • A support agreement with response times written into it
Add-ons

The things that cost us money, priced like they do.

Everything else is in the plan. The receptionist and WhatsApp are metered, because every minute and every message has a bill behind it — pretending otherwise just means a cap you find out about later. Texts are priced per message. Extra locations we price with you. Everyday AI inside the product, like summarising a customer or drafting a follow-up, is a capability we switch on, and it isn't counted.

AI receptionist

$99/mo

300 minutes included, then $0.30 a minute

Answers the phone with your catalog, prices and turnaround times already in front of it, and knows when a caller has phoned you before. Every call is logged, with the transcript and summary kept in your call log unless you switch them off, and a first-time caller becomes a contact. Landing the call on that contact's timeline, and calendar awareness, are on the roadmap.

Text messages

Roadmap

Not available yet. Reminders and confirmations by text, from a sending number that belongs to your shop. Nothing sends today, so there is no rate to quote — we will publish one when it ships.

WhatsApp

$29/mo

Per connected number, plus a per-message rate

A shared WhatsApp inbox for the shops whose customers already live there, matched to a CRM contact automatically when the number already matches one.

Extra locations

Priced with you

A second or third site under one account, with its own team and its own numbers, reporting up to one place. Past a handful of sites this is Scale.

Usage metering for the receptionist and WhatsApp is built. The rates above are indicative and nothing is charged at them today — like the plans, we agree your terms in writing first.

Compare every plan

What each plan is meant to include.

The CRM, storefront and supplier sync are in every plan. The rest is how we intend the packaging to work, not a set of switches on your account — every early-access shop is on the full product. Rows marked "Add-on" are priced separately, above.

Plans StarterGrowthPro
Office users 2 5 10
Crew and field users Unlimited, free Unlimited, free Unlimited, free
Extra office user $15/mo $15/mo $15/mo
Contacts 1,000 Unlimited Unlimited
Orders and quotes Unlimited Unlimited Unlimited
Storefront templates 1 Unlimited Unlimited
Supplier connections 2 Unlimited Unlimited
Repeat-order reminders Included Included Included
Automated payment reminders Not included Included Included
Custom integrations Not included Not included Included
Advanced reporting Not included Not included Included
AI phone receptionist Add-on Add-on Add-on
Call transcripts Saved when enabled Saved when enabled Saved when enabled
Text messages Roadmap Roadmap Roadmap
WhatsApp Add-on Add-on Add-on
Data export Included Included Included
Support Email Priority Priority + call
Onboarding Self-serve Guided Done with you
Cost savings

Add up what you're paying now.

Tick what your shop already pays for and put your own numbers in. We don't guess at other companies' prices — you know yours, and the total is only worth anything if it's real.

Which tools do you use?

How many people on the team?

6

Drag it. Your per-person tools scale with everyone; our price follows your office, not your crew.

Tools to replace for 6 people

  • Answering service $250
  • CRM $120
  • Booking app $15
  • Invoicing $25
Total today $410
Shopsitive Growth + AI receptionist billed annually, add-ons monthly, crew included $203
You'd keep, per year $2,484 $207 a month, against 4 tools.

Indicative early-access pricing, confirmed in writing before any charge. Your own figures, and a starting point rather than a quote.

Integrations

One system, or five that nearly talk.

Point tools can each do their bit. None of them answer the phone, quote the job, and raise the invoice inside one system.

  • Answers the phone with your catalog and prices in front of it Point tools: no Shopsitive: yes
  • Quotes off the back of the call Point tools: no Shopsitive: yes
  • Invoices on one customer record Point tools: no Shopsitive: yes
  • Runs the storefront Point tools: yes Shopsitive: yes
FAQ

Pricing questions, answered.

Do I have to pay for my crew?

No. Cleaners, technicians, drivers, installers, coaches, volunteers — anyone whose day is doing the work rather than running the office is never someone you pay for, with no cap. Field service is the capability we switch on for service shops: the office raises a job, assigns it to someone, moves it through a status and keeps notes on it. A crew-facing view, checklists, photo capture and signatures aren't built yet. What you pay for is the office: owner, admin, dispatcher, bookkeeper. Starter covers 2 of those, Growth 5, Pro 10, and any extra one is $15 a month.

Why isn't the AI receptionist just included?

Because every minute it talks costs us money, and a plan that pretends otherwise either gets withdrawn later or quietly caps you without saying so. It's $99 a month with 300 minutes, then 30¢ a minute — the same shape as your phone bill, and you can see it coming. Everyday AI inside the product — summarising a customer, drafting a follow-up, flagging what's unpaid — is a capability we switch on, and it isn't metered.

Are these prices final?

No. They're indicative while we're in early access, benchmarked against comparable per-shop tools rather than picked out of the air. We'll agree your terms with you in writing before anything is charged, and there's no subscription billing running today.

What do I actually get during early access?

All of it. Every early-access shop is on the full product — the tiers below describe how we intend to package it later, not what's switched on for you now.

Do you take a cut of my sales?

No. Payments settle to your own Stripe account and we add no percentage on top of Stripe's own processing — your price doesn't move because you had a good month. If that ever changes it will be a line on a plan, not a surprise on a statement.

How do I start?

Request early access and we'll talk about your shop first. There's no self-serve signup and no card form, which is deliberate: we onboard shops one at a time while the product is this young.

Can I get my data out?

Yes, and that's a commitment rather than a plan feature. Invoices and payments export as CSV today, and your catalog and settings as a JSON backup — all formats you can open without us. Contact, order and quote exports are still to come, and we'd rather say so than let you find out later.

What if it isn't for me?

Then you export and you leave, and we'd rather find that out in week two than in year two. Nothing here is a long contract — there isn't one to sign yet.

Start where every shop starts.

A look at your setup, an honest answer about whether we're ready for it, and your terms in writing before anything is charged.