Solutions / Retail & catalog
Catalog and inventory software for one-of-a-kind retail When every piece is one of one. Stock isn't a number.
1 of 1 the per-piece model we are building: serial, not SKU Years, not days the horizon we are designing for: service history that outlives the sale Same core accounts, payments, and portal shared with print app.shopsitive.com/pieces/TP-4471
Calatrava 5227, 1998
Serial 3241887 · consigned · box & papers
On the floor Authenticated in-house · movement, dial, case Jul
Full service · gaskets and crown replaced 2024
Second owner · purchased here 2019
Box & papers · original warranty card 1998
Two clients on the waitlist for this reference notify
Who it's for Catalog-driven retail and personalization businesses — for example custom watches and engraving.
Why this vertical is hard Four things retail software assumes wrong. Most systems are built for identical units in bulk. High-value retail is the opposite.
One unit, one record Two of the same reference are not the same item. Serial, condition grade, and papers change the price and the buyer.
Being built: stock as a list of pieces, not a count.
Consignment is normal Much of the floor isn't yours. Splits, minimums, and settlement dates need to sit on the piece itself.
Being built: owner terms that travel with the item to sale.
Service is the relationship The repair three years after the sale is where trust is won. It needs the original sale, not a fresh ticket.
Being built: workshop jobs attached to the piece and the client.
Appointments beat footfall High-value buying happens by appointment, with a waitlist per reference and a client who wants first call.
On the roadmap: bookings, waitlists, and notify-me.
From the safe to the sale — what we are building with our first retail tenant. Individual pieces Serial, condition, provenance
Consignment & margin Whose piece, and what you keep
Appointments Private viewings and valuations — on the roadmap
Workshop & service Repairs that come back years later
Individual pieces 01 / 04 Serial, condition, provenance
Individual pieces, not SKUs 86 in stock
Calatrava 5227 Serial 3241887 · consigned · 1998 On floor $21.4k Speedmaster 3570.50 Serial 78114422 · owned · 2003 Reserved $6.8k Datejust 16234 Serial A902118 · consigned · 1999 In service $8.2k Reverso 270.8.62 Serial 1994331 · owned · 2011 On floor $5.9k Nautilus 3800 Serial 2941007 · valuation Quoted $38k Consignment & margin 02 / 04 Whose piece, and what you keep
Consignment & margin TP-4471
Ask $21,400
Owner floor $18,000
Your split 22%
Owner M. Halloran Settlement 7 days after sale Agreement ends 31 Oct Private viewings and valuations — on the roadmap
Appointments, not footfall today
Private viewing · two references 10:00 · R. Feld · waitlisted for Calatrava Viewing Valuation, walk-in booked online 11:30 · Datejust, no papers Valuation Service collection 14:00 · Speedmaster, full service done Workshop Consignment intake 16:15 · Three pieces, terms drafted Intake Workshop & service 04 / 04 Repairs that come back years later
Workshop & service 7 on the bench
Full service · Datejust 16234 Parts on order, ETA Thursday Day 6 Estimate awaiting approval Client to confirm $640 crystal Day 2 Ready for collection Speedmaster, tested 48 hrs Done Warranty repair, no charge Sold here in 2024, covered Day 1
Same core, different skin
Nothing here was rebuilt for retail. Accounts, quotes, payments, the portal, and the AI receptionist are the same as the print shop's. The vertical is the catalog model and the words on screen.
The same account record Buyers, trade accounts, and service clients The same payments Deposits, payment links, and settlement
The same portal Clients see orders, invoices, and proofs The same AI receptionist Answers and captures the enquiry from a missed call Bring us your stock book. However you track pieces today — a ledger, a spreadsheet, a shoebox of certificates. We'll show you it as a live catalog.
